What is Spyware?  The term spyware refers to technologies that collect information about a user without his or her knowledge and reports that information to a third party.  Certain forms of spyware can intercept sensitive and confidential information about an organization or user, including passwords, credit card numbers and other identifying data.  As a result, spyware has significant confidentiality, integrity and availability implications for our banking customers.

What can I do to protect myself from Spyware?

• Research and purchase reputable anti-spyware programs.  There are numerous consumer versions of anti-spyware available on the market today.  Careful research of these products is recommended to find the one most appropriate for your use.
• Be aware of and stay away from questionable websites that can download and install spyware without your knowledge.
• Be cautious when using public computers such as those in hotels, libraries or Internet cafes.  You simply can't be certain that these computers have not been compromised with spyware.