Saturday, December 16, 2017
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Customer Complaint Notice

consumer complaint notice

Happy State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Happy State Bank should contact the Texas Department of Banking. Any consumer wishing to file a complaint against Happy State Bank should contact the Texas Department of Banking.

Happy State Bank also engages in the money transmission and/or currency exchange business as an authorized delegate of MoneyGram Payment Systems, Inc. under Chapter 151 of the Texas Finance Code. If you have a complaint, first contact the consumer assistance division of MoneyGram Payment Systems, Inc., at 1-800-MONEYGRAM. If you still have an unresolved complaint regarding the company’s money transmission of currency exchange activity, please direct your complaint to the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:

Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

Telephone Number: 1-877-276-5554 (toll free)
Fax No.: 512-475-1313
E-mail: consumer.complaints@dob.texas.gov
Website: www.dob.texas.gov

FDIC NOTICE: IRA and/or Bond investments represented on this website are not FDIC-insured, are not guaranteed by GoldStar Trust Company, and involve risk including possible loss of principal. If held in a GoldStar IRA or GAMMA account, the un-invested cash portion is FDIC insured up to $250,000.